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    • Embracing AI in the modern contact center

      Embracing AI in the modern contact center

      TechRadar· 2 hours ago

      In the contact center industry, it’s safe to say that the initial buzz around AI has quickly given way to a constant hum. Today, organizations everywhere...

    • Man died in river after road closure sign removed

      Man died in river after road closure sign removed

      BBC via Yahoo Canada News· 36 minutes ago

      A family statement said he was "a loving father, grandfather and friend to many.... extremely sociable and would befriend anyone he met". His cause of...