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- Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
  Fortune via Yahoo Finance Canada· 2 months ago
  The bad news blindsided Amazon customer service employees across the globe in mid-May: More layoffs...
- Money for Nothing? Why 5-Star Resorts Are Charging Guests Hundreds in Junk Fees
  Robb Report via Yahoo News· 11 months ago
  She only noticed it because of an admin snafu. A well-known travel advisor was poring over a...
- The battery business is booming and Zeekr kicks off its IPO roadshow
  TechCrunch via Yahoo Canada News· 11 months ago
  One note to share: These days, I'm a semi-regular guest on TechCrunch's Equity Podcast, including an...
- Will new airline consumer protection rules help you when you fly this summer?
  USA TODAY via Yahoo Canada News· 2 months ago
  You've probably heard about the new airline consumer protection rules that rolled out with a one-two...